At NRI Legal Aid, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nrilegalaid.com] or engage with our services. This policy is compliant with the General Data Protection Regulation (GDPR), applicable European Union regulations, and relevant United States state laws such as the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (CDPA).

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website, email communication, social media interactions, and any other services provided by NRI Legal Aid. By accessing or using our services, you consent to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect various types of information depending on how you interact with our website and services:

A. Personal Information

When you visit our website or engage with our services, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Postal address
• Billing information
• Any other data you provide when contacting us or using our services

B. Non-Personal Information

We also collect non-identifiable information, including but not limited to:

• Browser type and version
• IP address
• Operating system
• Pages visited on our website
• Time and date of access
• Referral source

C. Sensitive Information

If required for legal consultations, we may collect sensitive personal data (e.g., legal case details). Such information is handled with strict confidentiality and in compliance with relevant laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain services: Including responding to inquiries, processing legal requests, and delivering consulting services.
• To improve our website: We analyze usage trends and feedback to enhance our website functionality.
• To comply with legal obligations: We may process your information to comply with applicable laws, legal requests, and court orders.
• For marketing and communications: With your consent, we may send updates, newsletters, and promotions related to our services. You may opt out at any time.

4. Legal Bases for Processing (GDPR Compliance)

Under GDPR, we rely on the following legal bases to process your personal data:

• Contractual necessity: To fulfill a contract or provide services you requested.
• Consent: When you provide explicit consent for specific purposes.
• Legal obligation: To comply with legal obligations and regulatory requirements.
• Legitimate interest: For legitimate business purposes such as improving services or marketing, provided it does not override your rights and freedoms.

5. Your Data Protection Rights (For EU Residents)

If you are located within the European Economic Area (EEA), you have the following rights under the GDPR:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain legal grounds.
• Right to Restrict Processing: You can ask us to restrict the processing of your data under certain conditions.
• Right to Object: You can object to certain types of data processing, including direct marketing.
• Right to Data Portability: You can request the transfer of your data to another controller.

You may exercise these rights by contacting us at [insert contact details].

6. US State Privacy Laws (For US Residents)

We comply with the following state-specific regulations:

A. California Consumer Privacy Act (CCPA)

For California residents, the CCPA provides the following rights:

• Right to Know: You can request the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You may request that we delete any of your personal data, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data.
• Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights under CCPA.

B. Virginia Consumer Data Protection Act (CDPA)

For Virginia residents, the CDPA provides similar rights to the GDPR and CCPA, including:

• Right to Access: You can request copies of your personal data.
• Right to Correct: You can request rectification of inaccurate information.
• Right to Delete: You can request the deletion of your data under certain circumstances.
• Right to Opt-Out: You may opt out of the sale of personal data or targeted advertising.

To exercise any of these rights, please contact us at [insert contact details].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These cookies may include:

• Strictly Necessary Cookies: Required for website functionality.
• Analytical/Performance Cookies: To collect data on website usage.
• Advertising/Targeting Cookies: To deliver personalized ads based on your interests.

You may choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

8. Data Security

We employ industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure servers, and regular audits of our security practices. Despite these efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. We periodically review the data we hold and securely delete or anonymize it when it is no longer required.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your personal data may be transferred to and processed in the U.S. or other jurisdictions. We ensure that such transfers comply with applicable data protection laws through the use of Standard Contractual Clauses and other appropriate safeguards.

11. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except as required by law or to trusted service providers who assist us in operating our website and services.

12. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have unintentionally collected personal information from a child under 13, we will take immediate steps to delete such information.

13. Your Consent

By using our website and services, you consent to our collection and use of your personal data as described in this Privacy Policy.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

• NRI Legal Aid
• Advocate Suresh Rohilla
• D-107 Phase-IV Ayanagar New Delhi-110047 India
• nrilegalaidindia@gmail.com
• Phone: +91-9818833665